Your Project:

Once you are happy with your quotation and we have agreed payment terms, we can start work on your roof. This page contains information about what we will do to manage the project through to completion plus a few pointers that will help you out.

We will agree dates with you and stick to them as far as we possibly can. The main uncertainty is the weather. Naturally you will not want your roof stripped off during heavy rain or high winds. Our prime concern is health and safety of yourself and our team. If bad weather delays work, we will talk to you and agree revised dates as soon as possible.

Please be assured that, once we start work, your roof will be protected at all times. If we have stripped the roof covering but not finished the replacement, we will put fully weather-proof tarpaulins and other measures in place to prevent any leakage. In worst case scenario, such as a severe storm, we provide a 24 hour emergency callout service.

We can generally give a start date within a few weeks. Home owners and small business our are main customers, so we will not have to 'fit you in' around other projects. We can do emergency remedial work quickly if this is needed.

Insurance:

Quality Roofing carries full public liability insurance for your protection. Copies of our policies are available for inspection on request.

We would strongly advise you, however, to contact your house insurance provider before the work starts. Some insurance require you to inform them before any work is done. This is normally a routine matter, but insurance companies like to be informed of any changes to your property.

Planning and Other Consents:

Planning permission is not normally needed for roofing projects, unless you are in a conservation area or the property is a listed building. We will advise you if we think that this might apply. If in doubt you can call your local authority planning department for further advice.

Our Team:

Work will be carried out by our team of trained roofers. All are fully insured and have specialist training. All work will be planned and project-managed by David Wilkinson, owner of Quality Roofing. Our team are a professional and friendly bunch, who will turn up on time and get on with the work, with minimum disturbance to you or your neighbours. They will even supply their own tea and biscuits, additional tea supplies are at your discretion!

If you have any concerns at all during the work you can talk to our team. Alternatively you can call David who will deal with any problems personally.

Job Completion:

When the job is finished we will take down the scaffolding, remove all refuse from the site and leave your property in a neat and tidy condition.

Guarantee:

All of our workmanship carries a full 10 year guarantee. In the unlikely event of any problems we will put it right at no cost to you. If you choose synthetic slates or tiles, these carry a manufacturer's guarantee.

Aftercare:

If you have any concerns at all about your new or repaired roof, please call us for immediate attention. We value our local reputation above all else and will deal with any problems straight away.